Instructions to Delete your ÿÈÕ´óÈüÈë¿Ú Central Account

To have your ÿÈÕ´óÈüÈë¿Ú Central account deleted

  1. Please send an email to rinnaicustomercare@rinnai.us
  2. The subject should read "ÿÈÕ´óÈüÈë¿Ú Central Account Deletion"
  3. In the body of the email specify your email address used for the ÿÈÕ´óÈüÈë¿Ú Central account.  
  4. ÿÈÕ´óÈüÈë¿Ú will delete the account within 5 business days after receiving your request.

 

ÿÈÕ´óÈüÈë¿Ú stores the following data for ÿÈÕ´óÈüÈë¿Ú Central accounts.

  • Name
  • Physical Address
  • Phone Number
  • Email Address
  • Water Heater status and historical information

 

Notes: 

  1. Following the ÿÈÕ´óÈüÈë¿Ú Central deletion, personally identifiable data will be deleted. Note that ÿÈÕ´óÈüÈë¿Ú may still maintain historical water heater metadata removed from personally identifiable information for product quality improvements and analysis.
  2. Please note that other ÿÈÕ´óÈüÈë¿Ú systems you have interacted with may still retain personal data based on your interactions with those systems and services. Please contact ÿÈÕ´óÈüÈë¿Ú Customer Service if you need to have data unrelated to ÿÈÕ´óÈüÈë¿Ú Central deleted.